Frequently Ask Question

Default solution folder, feel free to edit or delete it.

Why won't my course video load?
Is the video not loading? Try the following troubleshooting tips: Make sure the Flash Player is up to date Clear your browser's cookies and ...
Tue, 24 Nov, 2015 at 1:49 PM
How to change my profile pictures, how can i do that?
We automagically get your profile picture from your Gravatar profile. Please follow the URL below and get your profile picture set  https://en.gravatar.c...
Tue, 24 Nov, 2015 at 2:31 PM
How to cancel the subscription?
Click on the little icon in the upper right hand corner of the UAalim Portal  Note that for some people this will look like a generic person wh...
Tue, 24 Nov, 2015 at 2:32 PM
How can I update my billing information for an active subscription?
Click on the little icon in the upper right hand corner of UAalim   Note that for some people this will look like a generic person while others wi...
Tue, 24 Nov, 2015 at 2:33 PM
How to reset my password in case you forgot ?
If you goes to sign in, you should see a link beneath the Log In button that says Forgot Password?. You can click this link and then enter in their ...
Tue, 24 Nov, 2015 at 2:34 PM
How can you update my billing information for an active subscription?
You can update or change your billing details even you already enrolled in active course. Click on the little icon in the upper right hand corner of...
Tue, 24 Nov, 2015 at 2:33 PM
My credit card is getting rejected, what do I do?
If your credit card rejected, please review details options below :   First and foremost:  Try another card. Nine times out of ten, a card getting ...
Tue, 24 Nov, 2015 at 2:29 PM